Evaluation:  
Conclusion: Turns off by itself (FIX)
Review: I also have one that shuts off by itself. I have determined that the spacing over the buttons when closed is to tight, and slight pressure on the face when closed will cause it to turn off. I FIXED mine by putting a little sticker on the inside to increase the spacing when closed. Now it no longer turns off....
Evaluation:
Conclusion: This phone was the reason I left Sprint
Review: I have had this phone for nearly two years now. I got a great deal from Sprint at the time (Double my old plan's anytime minutes, nights and weekends at 6pm, etc.), and they gave me a 150.00 credit towards a new phone. I saw this one in the Sprint store and loved the way it looks. That is its only redeeming quality. I'll list all the problems I've had with this phone in two years:
1. Random and unavoidalbe power-downs.
2. Poor battery life.
3. When you are writing a text and you receive a new one, the phone deletes the text you were working on to display the newly received one.
4. Sometimes the phone can hold 100 texts in the inbox, other times it can hold 65, other times, 89. The phone makes NO sense with memory management.
5. The phone deletes incoming texts rather than the oldest text EVEN WHEN YOU SET IT TO DELETE THE OLDEST TEXT.
6. Bad voice quality (people are hard to understand on this phone).
7. No MP3 support.
8. Poor camera quality (I know it's a phone, but I've seen better cameras on other camera phones)
9. Extremely sensitive side buttons (I've taken numerous shots of my pants pocket because of the touchy camera button on the side)
In the end the charger connection to the phone broke 1 month before I was eligable for the phone upgrade service for Sprint customers. I'm now dropping this phone for the Sony Ericson w810i and I'm jumping over to Cingular and dropping Sprint. Sprint really needs to get some better phones for its service. The phone is aweful, avoid it at all costs.
Evaluation:
Conclusion: An unreliable phone...very troublesome
Review: My wife and I both have these phones (soon to be past tense). They both did fine the first 8 or so months and then they developed issues with poor reception, turning themselves off when you close the clamshell, etc. Both phones have been serviced numerous times by the Sprint repair person who finally agreed to replace them with Sanyos. She said that she's seen lots of these phones in for service and would not recommend them.
Evaluation:
Conclusion: awful, awful, awful
Review: I've had this phone for about 7 months now. Here are my complaints:
1. Buggy. Sometimes it says I have 27 new messages when I only have 1. sometimes it says I missed a call from John when it was actually a call from Matt. Sometimes it just powers off by itself.
2. Samsung and sprint have dealt with this really terribly. the phone is still under warranty, so I ought to be able to get a new one that works. I went to a sprint store to inquire about thsi and they sent me to a different sprint store (one that can deal with technical issues). that sprint store is very far from my house and was difficult to find. when i finally got there, the people there said that if I didn't purchase sprint's insurance (i didn't) they couldn't help me, and i should call samsung. SAMSUNG'S CUSTOMER SERVICE IS AWFUL. i called samsung and waited on hold for about 40 minutes. i talked to a technician who advised me to go to sprint. i told him that i had already gone to sprint, and that they told me to go to samsung. he said that if I really wanted I coud just send in the phone for a repair, but that they would have the phone for 15 TO 21 BUSINESS DAYS, and they would probably just update the software (which sprint could do in a few minutes). I asked if I could speak to a manager. I waited on hold for about 20 minutes. I spoke to the manager for about 5 minutes and he just said the same thing as the first guy. I decided to just send the phone in, but to do that, he had to transfer me to a technician. I waited on hold for 20 minutes and then gave up. The call was about 1 hour and 25 minutes total. I"m totally disgusted with samsung and sprint both.
Evaluation:
Conclusion: NEVER had a problem!
Review: I've never had a problem with my phone! Granted, the people who have, I understand. That said, the phone is compact, the sound is clear, the "bells and whistles" are just right...for me. I have 2 digital cameras already, so having a phone that doesn't have digital camera quality pics is no big deal. It works in a pinch when I need it. All in all, I really love this phone.
|
